Grievance Officer
In line with the Digital Personal Data Protection Act, 2023, Solution Bright has appointed a Grievance Officer to answer your questions and address any complaints about how we handle your personal data.
Shivam
Grievance Officer, Solution Bright
A40 Harinagar, Delhi
What the Grievance Officer can help with
- Accessing a summary of the personal data we hold about you;
- Correcting, completing or updating your data;
- Erasing your personal data where it is no longer needed;
- Withdrawing a consent you previously gave us;
- Complaints about how your personal data has been handled;
- Reporting a suspected personal data breach.
How to raise a request
Email info@solutionbright.in with the subject line "DPDP Request" and include your name, the email or phone number you used with us, and what you would like us to do. We will acknowledge your request and respond within the timelines prescribed under the DPDP Act and its rules.
If you are not satisfied with our response, you may escalate your grievance to the Data Protection Board of India.
For full details of how we handle your data, please read our Privacy Policy.